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FAQ
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Where are you located and is parking availableYou’ll find us in the heart of Elmont, New York, right here in Nassau County, Long Island. For your convenience, we have a huge parking lot located behind the store, so parking is always easy and stress-free.
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Are there more products available besides the ones on the site?Yes, at Prince Liquor and Wine there are far more products available. While our online selection features a wide variety of products, we offer over 300 additional items in-store that are not listed here. This is done in fairness to our local market and to support the unique offerings available to our in-person customers. We invite you to visit us at Prince Liquor & Wine to explore our full collection.
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What are your store hours?Monday to Wednesday: 10:00 AM – 9:00 PM Thursday to Saturday: 10:00 AM – 10:00 PM Sunday: 12:00 PM – 8:00 PM
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Do you offer any special discounts or promotions?Absolutely! We’re proud to offer two everyday discounts: A Senior Citizen Discount A Veterans Discount This is our small way of saying thank you to the seniors in our community who’ve been supporting us for years, and to those who serve and have served our country — we’re truly grateful for your service and sacrifice. These discounts are available anytime, every day, no special timing required!
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Do you sell lottery tickets?Yes, we do! We offer a full range of LOTTO games, including Powerball, Mega Millions, New York Lotto, Numbers, Win4, and all kinds of scratch-offs. If you’re feeling lucky, we’ve got you covered!
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What types of alcohol do you carry?We offer a wide and diverse selection of liquors and wines, including vodka, whiskey, rum, tequila, gin, brandy, cognac, liqueurs, and a wonderful mix of domestic and imported wines. Whether you're celebrating something special or just relaxing at home, we've got just the thing for you.
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Can I request a specific brand or product?Yes! If you're looking for something we don’t currently carry, just let us know — we’ll do our best to order it for you or help you find a great alternative.
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Can I return unopened bottles?Yes, unopened bottles may be returned within 24 hours of purchase with a valid receipt.
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What if the product is defective or damaged?If the product is defective or damaged, please bring it back with the receipt as soon as possible. We’ll gladly offer a replacement or refund.
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Do you offer exchanges?Exchanges for unopened items are not allowed, regardless of the return window, even if the item is in its original condition and accompanied by a receipt. All sales are final.
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